Tech Journal Back to Tech Journal

What can I do if I get "Setup has detected ... drivers are marked for removal" while installing NAV?

Scenario:
After uninstalling Norton AntiVirus 2002 (assuming you installed it by itself, and not as part of Norton SystemWorks) you then try to install another version of NAV, and it fails with the error: "Setup has detected that one or more Norton AntiVirus 2002 drivers are marked for removal/deletion at next reboot." and rebooting doesn't help.

Solution:
You can remove NAV 2002 manually using the rnav2003.exe - just run it and select the correct version you wish to remove.

Last updated on 2007-07-03 09:10:28 -0800, by Shalom Craimer

Back to Tech Journal